Terms and Conditions
Please read these terms carefully before using our services. By using CloudSpike.io, you agree to these terms.
Definitions
Key terms used throughout these Terms and Conditions:
We, us, our
Cloud Spike Cloud Service LLC
You or User
Any individual or entity using our Services
Services
Our platforms (Sendcopy.ai & others), including our AI tools, lead generation and email personalization engine, scripts, and campaign optimization features
Content
All materials uploaded, generated, or provided via our platform, including text, video, scripts, and media files
Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use our services. By using the platform, you confirm that:
Account Registration
You must create an account to access most of our features. You agree to:
We reserve the right to suspend or terminate accounts at our discretion, especially for violations of these Terms.
License to Use
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use our Services for your internal business purposes only.
You may not:
User Content
When you create or upload content (e.g., campaign sequences, lead lists, emails), you retain ownership of your content. However, by using our platform, you grant us a worldwide, royalty-free license to:
You are responsible for ensuring you have the rights to use all uploaded content.
Prohibited Conduct
You agree not to use the Services:
We reserve the right to investigate and take appropriate legal action, including account suspension.
Payment and Billing
Access to our services (sendcopy.ai & others) are offered via subscription plans.
Modifications to the Service
We may update, change, or discontinue any part of the Services at any time without prior notice. We are not liable for any such modifications or suspension of the Service.
Data and Privacy
Your data is handled in accordance with our Privacy Policy which outlines:
Data is stored on Amazon AWS (for platform use).
Intellectual Property
All intellectual property related to the platform (code, UI, content, design, brand assets) is owned by Cloud Spike Cloud Service LLC. Use of the Services does not grant you ownership of any of our IP.
Disclaimer of Warranties
Our Services are provided "as-is" and "as available." We make no warranties regarding:
Use of the platform is at your own risk.
Limitation of Liability
To the maximum extent permitted by law, Cloud Spike Cloud Service LLC will not be liable for:
Our total liability for any claim is limited to the amount paid by you to us in the past 3 months.
Indemnification
You agree to indemnify and hold harmless Cloud Spike Cloud Service LLC and its affiliates from any claims, damages, or legal expenses arising out of:
Termination
We reserve the right to suspend or terminate your account at any time, for any reason, including (but not limited to) violation of these Terms.
You may cancel your account at any time, but no refunds will be provided for prepaid periods.
Governing Law
These Terms are governed by the laws of Dubai, UAE. Any legal dispute must be brought in the courts of Dubai.
Changes to Terms
We may revise these Terms from time to time. Continued use of the platform after changes are posted constitutes acceptance of those changes.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please don't hesitate to contact us.